The Big Idea: 1) IQ matters but the best predictor of success is relevant experience plus high emotional intelligence (EQ). 2) Interview 20 individuals before selecting finalists. 3) The preferred strategy for sourcing is to contact people who may know the best candidates.

INTRODUCTION


CHAPTER ONE – Great People Decisions: A Resource for You


CHAPTER TWO – Great People Decisions: A Resource for Your Organization


CHAPTER THREE – Why Great People Decisions Are So Hard


CHAPTER FOUR – Knowing When a Change Is Needed


CHAPTER FIVE – What to Look For


CHAPTER SIX – Where to Look: Inside and Out


CHAPTER SEVEN – How to Appraise People


CHAPTER EIGHT – How to Attract and Motivate the Best People


CHAPTER NINE – How to Integrate the Best People


CHAPTER TEN – The Bigger Picture